Report an Issue or Make a Citizen Request

• Use the GoCoSprings app to report an issue on a smartphone

A to Z List

A

• Abandoned vehicles (call the Police and Fire Department non-emergency line at 719-444-7000)
• Americans with Disabilities Act (ADA)
• Airport (airlines, art program, baggage, general questions, gift shop, lost & found, noise, parking, restaurants, security, shuttles)

B

• Barking Dogs
• Broken Down Vehicles
• Broken Fences

C

• Code Enforcement Violation
• City Attorney (General questions and issues regarding city council, lawsuits, ordinances, prosecution/restitution, traffic tickets)
• City Budget (General questions and issues regarding the budget, economic development, SCIP, strategic plan, urban redevelopment
• City Council (Questions or issues regarding Colorado Springs Utilities Rate Increases)
• City Communications (Questions or issues regarding CORA, SpringsTV, website, media)
• City Clerk (Questions or issues regarding audio recordings, city code, City Council agendas and minutes, city records, elections, licenses)
• City Engineering (Questions or issues regarding ADA, construction issues, drainage/storm flooding, special improvement districts)
• City Finance (Questions or issues regarding accounting, payroll, purchasing, taxes, vendor fines)
• City Planning (Questions and issues regarding animals, building permits, land use, landscaping, proposed development, sings, SpringsView, zoning)
• Crime report

DE

• Emergency Management (Questions or issues regarding community education, fires, flooding, preparedness guide)

F

• Fire Code violation
• Fire Department (Questions or issues regarding burn bans and restrictions, code issues, community room reservations, community services, construction services, Division of the Fire Marshal, environmental site assessments, employment, training, incident reports, inspections, volunteer opportunities, wildfire mitigation)
• Flooding
• Fraud, Waste or Abuse of City Resources

G

• Garbage
• Graffiti (report online or call the graffiti hotline at 719-634-5713)

H

• Human Resources (Questions or issues regarding benefits, claims, disability policies, EEO, employment, safety, website)
• Humane Society (Questions or issues regarding barking dogs, licenses, lost and found, vicious dogs)
• Housing (unsafe living conditions) 

IJ

• Junk, litter or debris

KL

• Land use/zoning
• Light Intrusion 
• Litter

M

• Mountain Metro
• Municipal Court (Questions or issues regarding fines, probation, tickets, website)

N

• Neighborhood Blight (broken down vehicles, overgrown vegetation, junk, litter or debris, vacant and accessible structures, outside storage, broken fences, graffiti)
• Noise, residential (call the Police and Fire Department non-emergency line at 719-444-7000
• Noise (industrial or commercial)

O

• Obscured street signs contact (719) 385-5908 or at trafficeng@springsgov.com
• Outside storage
• Overgrown weeds

P

• Parking Enforcement (Call 719-444-7000)
• Parking garages (Questions or issues regarding easy park cards, garages, handicap parking)
• Parking meter malfunction
• Parks (Questions or issues regarding adult and youth recreation/athletics, cemeteries, City Auditorium, community centers, forestry, golf courses, medians and rights of way, park design, development and TOPS, parks/trails/open space maintenance, Pikes Peak, Pioneers Museum, Rock Ledge Ranch, Sertich Ice Center, swimming pools, trail maps, visitor center, website)
• Police Department (Questions or issues concerning 911, arrests, auctions, background checks, crime stats, curfew ordinance, employment, fingerprinting, gangs, graffiti, harassment, homeless and panhandling, impound lot, missing person, narcotics, neighborhoodA geographic sub-area within the city that contains but is not limited to residential land uses. The extent of a neighborhood is variable and may be defined by tradition, organizational boundaries, period of building and development, or subdivision patterns. Neighborhood boundaries may include such features as major streets or other physical elements. issues, noise, parking ticket/enforcement, patch request, police reports, property evidence return, security alarms, suspicious activity, theft, traffic, website)
• Police service concerns
• Pothole report
• Procurement (Questions or issues regarding contract award, contractor performance complaint, how to do business with the City)

QR

• Real estate services
• Regional Building questions or issues regarding permits
• Rights of Way (maintenance) 

S

• Sidewalk repairs
• Signs on public property or right of way
• Special events 
• Speeding and cut through traffic
• Spills and dumping
• Stoplight problem
• Street maintenance (2C, asphalt, issues, bike parking, dead animal, debris removal, drainage/storm/flooding, potholes, resurfacing, sidewalks, curb and gutter concrete, snow and ice removal, street sweeping (hazards only))
• Street visibility contact (719) 385-5908 or at trafficeng@springsgov.com

T

• Traffic accident (minor)
• Traffic Engineering (Questions or issues regarding pedestrian lights and crossings, traffic cameras, traffic counts, traffic signs/signals/markings, traffic synchronization) 
• Traffic signals
• Transit (Questions or issues regarding Mountain Metro Transit, bike lockers, FREX, paratransit, ride finders, Ute Pass Express)
• Trash
• Tree Maintenance 

U

• Utilities (Questions or issues regarding billing, construction issues, gas, manhole covers, rates, sewers, streetlights, water, Xeriscape) 

V

• Vacant and accessible structures
• Vehicles (unlicensed or inoperable vehicles on private property or recreational vehicles parking/storage in residential zones on private property)

WXYZ

• Weeds
• Zoning